Privacy Policy
Effective September 12, 2026
This policy explains the information used to run shopcts.xyz, process orders and provide SHOPCTS support.
Information you provide
Checkout and account flows may use your e-mail address, order details and the information you voluntarily provide in SHOPCTS support tickets.
Payments
Stripe payment details are entered directly with Stripe. SHOPCTS does not receive your full card number or Stripe password. Manual payment providers process information under their own terms and privacy policies.
Browser storage
The storefront uses local browser storage for your cart. Customer accounts and linked order history use Supabase Auth and the SHOPCTS order database so your account can work across devices.
Order verification
SHOPCTS stores order records needed for fulfillment and support, including order ID, checkout e-mail, items, amount, payment method and delivery status. Guest lookup requires both the SHOPCTS order ID and checkout e-mail.
Security and fraud prevention
SHOPCTS may record a privacy-safe network fingerprint, masked network address, browser/device information, approximate location, page path and session identifier to detect abuse and investigate storefront security issues.
Service providers
SHOPCTS may rely on hosting, payment and support providers needed to operate the storefront. Those providers handle data according to their own policies and security practices.
Questions
For privacy or order questions, open a support ticket in discord.gg/shopcts. Include only the information needed to identify your order.